Limited recall on valve springs for MY12/13
amx304
161 - 180 of 236 Posts
My 2013 didn't suffer from the leaking seals, but I did ask the service mgr and the teck who did my work about simply replacing the stem seals also.
Apparently the heads need to be removed to replace the seals, where the springs only require the valve covers to be removed. Maybe true, maybe not. Didn't push the issue as mine were OK. Replacing the springs was relatively simple once the engine is out. Largest amount of time is spent removing/reinstalling engine.
Yeah, really like my dealer. Bought 3 Subie's from them since 2010.
Grump
Joined
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793 Posts
Just got my Subie back from my closest dealer, {60 miles away}, Subaru of El Paso, {TX}; for the valve spring recall. I got the letter a few weeks ago, and sat and laughed, {hey better than getting angry, right?} Yes was some disappointed but they will fix it, so out of my hands. Called the dealer, they told me they didn't have the parts yet and put me on a list, awaiting parts and to be scheduled. Got a call from Lorenzo, the service manager to bring my car in on Friday {a week ago}, and they had a loaner for me to use. Due to traffic got there waaay late and the service manager had left for the day BUT Barbara the General Manager took great care of me, got me a new Forester loaner and home I came. They were guessing I would probably receive a call that my car would be finished by Tuesday. {MY attitude was hey it will get done when it gets done, no need to worry, plus I have a brand new loaner}. Got a call form one of the Service writers Ms. Crystal on Wednesday informing me that the valve spring kits didn't come in yet, as expected. It might be completed by next week. {I really appreciated the update}. Got a call yesterday, Friday, that my car was finished. Went today to go get it, and was informed they did an oil change and new coolant!! Awesome by me!!
I dunno if other dealers out there give this type of great service, BUT hey Subaru of El Paso, YOU ALL ROCK!! THANK YOU!!
I dunno if other dealers out there give this type of great service, BUT hey Subaru of El Paso, YOU ALL ROCK!! THANK YOU!!
Like I said earlier, it's great to have people give kudos to dealers that do right by the customer!
Grumpaw/#1Grump's post about getting additional service done while the recall is being performed got me thinking (and those who have been on the forum for a while know that's a bad thing). What else can be done while the car is in the service departmenting waiting for the recall to be completed, provided of course, they cover the labour as in Grumpaw's case.... After all, the labour is the largest component of servicing the car.
So far, it seems like the following is provided with the recall:
* Oil change (assuming filter, oil.... - and yes, probably overfill as well)
* coolant as the engine needs to removed from the car
Here's what Grumpaw reported he got/was done:
* Drive Belt
* plugs
* Throwout bearing (out of warranty work)
Anyone else get additional servicing done for the price of parts or was thrown in?
So far, it seems like the following is provided with the recall:
* Oil change (assuming filter, oil.... - and yes, probably overfill as well)
* coolant as the engine needs to removed from the car
Here's what Grumpaw reported he got/was done:
* Drive Belt
* plugs
* Throwout bearing (out of warranty work)
Anyone else get additional servicing done for the price of parts or was thrown in?
If needed/high mileage, now would be the perfect time for a clutch/pressure plate as it would save about 5-6 hours of labor. Engines out, and it's easy to get to. Probably no more than 1/2 hour extra labor. Had mine looked like it would be needed within the next year or two, I would have had it done. But, wasen't needed as my XV only has 37,000 miles on odmometer with another 45,000 miles being towed. Clutch/plate dosen't ware when being towed. But if yours is high mileage, now would be the time as you'll save a lot of labor cost as to replace them later you'll pay 5-6 hours labor later plus the cost of any fluids that need to be replaced. Engine has to be removed to replace clutch/pressure plate/throwout bearing, so now that it's out, perfect time to get it done if needed.
Grump
Grump
I came to this thread wondering the same thing. I have some seeping of oil between the UPPER oil pan and the crankcase -- the factory service manual calls for engine removal to replace it.
Reading the comments about the cylinder head not needing to be removed was a bit of a let-down -- the first thing I thought of when I got the recall letter was free head gasket replacement!
Hmmm... that does bring into question whether they would do a diff/tranny fluid replacement with the labour charge either. After all, with the engine out, it's a lot easier to get to those fill locations.
You could always ask... even if you would have to pay for an extra hour or so of labour, it would be far cheaper to do it during the recall service than anytime afterwards. Besides, they will probably warranty the work so if it leaks again within the near future, it's covered!
Joined
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2,995 Posts
Hey All! Glad to see all the North Americans getting their valve springs replaced promptly.
Things move very slowly here downunder even though we got the very first XV’s in 2012.
I hadn’t received any further correspondence from Subaru Australia about getting the recall work done so I spoke to my local service centre.
Yes, I can book my car in and first available date is..........16th December 2019 !!:WTF:
So I suppose there’s no hope to wait until then for my next oil change, or the service after that, LOL
To add salt to the wounds our Outback has developed a squeak in the suspension over every bump and they had it today to do the service and look at that. We booked it in and told them about the squeak weeks ago. When we picked it up- Yes they heard the squeak- No they don’t know what it is- they didn’t have time to diagnose and need to book again- first available booking is in 4 weeks time!
mg:
As I say things happen verrry slooooowly in Australia
Things move very slowly here downunder even though we got the very first XV’s in 2012.
I hadn’t received any further correspondence from Subaru Australia about getting the recall work done so I spoke to my local service centre.
Yes, I can book my car in and first available date is..........16th December 2019 !!:WTF:
So I suppose there’s no hope to wait until then for my next oil change, or the service after that, LOL
To add salt to the wounds our Outback has developed a squeak in the suspension over every bump and they had it today to do the service and look at that. We booked it in and told them about the squeak weeks ago. When we picked it up- Yes they heard the squeak- No they don’t know what it is- they didn’t have time to diagnose and need to book again- first available booking is in 4 weeks time!
mg:As I say things happen verrry slooooowly in Australia
Valve Spring Recall
Hey everyone, just had my '13 picked up from the dealership after the recall work. Does anyone have the knowledge of what valve spring replacement entails? What fluids, seals, covers etc are removed/replaced during the recall? All I know is that they completely removed the engine. Cant find anything further online.
Hey everyone, just had my '13 picked up from the dealership after the recall work. Does anyone have the knowledge of what valve spring replacement entails? What fluids, seals, covers etc are removed/replaced during the recall? All I know is that they completely removed the engine. Cant find anything further online.
Unlike the video, I'm guessing the dealer techs do not remove the heads from the engine when they do this.
No, the R134 wasen't listed on the printout receipt as a "part" included in the recall. Oil and coolant was included, and listed on the printout.
Didn't observe the work, but maybe there's a way they seal the system, or possibly when they drop the engine, it's just enough to access the valve covers/springs. So maybe there's enough "give" in the ac lines where they don't have to be evacuated.
Grump
Maybe but that seems weird as I would have through that the coolant lines would be more flexible as the seals don't have to be as tight as the R-134a lines.
Yeah but the coolant runs through the engine, the R-134a doesn't...
However, the compressor is bolted to the engine and the belts with the A/C piping running across the top of the engine bay. So, unless they disconnect the compressor, carefully move the A/C lines, and hold them in such a way not to cause any undue stress on the system, you should need to drain the R-134a to prevent any possibility of leakage.Yeah but the coolant runs through the engine, the R-134a doesn't...
Yes but that would include topping off which is a good thing for the MY13s as I'm sure some cars may have lost a few pounds over the years. And it's something people should check once the service is done especially in North America as it's still cold enough in most parts not to use the A/C.
To all who are concerned...
Don't try to overthink this. My XV is running perfectly and all the systems are working as they should.
Everything that needed to be replaced, was. The work was top quality, and I have no complaints as to the time it took, quality of work done, or how I was treated.
Their not going to "short" you on what needs to be done as they don't want you to return with a complaint. And their not going to give you your XV back without
making sure everything is working as it should.
It's not going to "devalue" your XV in any way...it's just a recall that involves work that would have been done under the warranty if a problem had occurred during the warranty period.
Sit back, let em do the work, and don't worry about it.
Grump
Don't try to overthink this. My XV is running perfectly and all the systems are working as they should.
Everything that needed to be replaced, was. The work was top quality, and I have no complaints as to the time it took, quality of work done, or how I was treated.
Their not going to "short" you on what needs to be done as they don't want you to return with a complaint. And their not going to give you your XV back without
making sure everything is working as it should.
It's not going to "devalue" your XV in any way...it's just a recall that involves work that would have been done under the warranty if a problem had occurred during the warranty period.
Sit back, let em do the work, and don't worry about it.
Grump
161 - 180 of 236 Posts
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