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Did the unspeakable...Cleaned eyesight lens (caps)

26K views 24 replies 13 participants last post by  CappyC  
#1 ·
I've posted in the past regarding the problem I'm having with the eyesight system. Without rehashing too much, it would fail (shut off) at night multiple times for no reason. I took it to two dealers, one said nothing wrong the other claimed fingerprints were on the lens. SOA said because of an outside influence (fingerprints) its not covered under warrantee however they would pick up 85% of the cost ($1600 replacement lens) leaving me to pay $250 (B.S.). Now mind you I never touched the lens for any reason and always cleaned carefully around them per the owners manual and posts here on the board.

With nothing else to lose (except $250) I decide to look myself. I popped the trim cover to get better access to the camera and with a camera quality cleaner and cloth (purchased from a camera store) I gently cleaned the caps covering the actual camera lens. I did this in the garage and used a flashlight shined onto the caps to see "streaks". Once cleaned I reassembled and waited for dark.

I took a road where the system always failed 3-4 times in a 4 mile ride. I went up and down this road and the system did not fail once. It's been five days and there is a noticeable improvement. It has failed once in 5 days and that was because of blinding high beams from an oncoming car. Today it picked up on a stopped car well ahead of me and the warning signal chimed. Again a big difference from how it used to function. It used to alert me but from a closer distance.

The caps are easily accessed once the trim is removed. The actual lens is very well protected by the caps. I'm no camera expert but IMO the majority of everyday "debris" would accumulate on the covers and not so much on the lens. The car is so much less frustrating to drive now. And I was expecting the wheels to fall off if I went near the camera...not so!
 
#4 ·
Eyesight can also be disconnected, I think. Either way, I feel our eyesight has paid for itself already. I may not pay to fix it if it ever breaks. Future generations will likely be less expensive.

The lens is critical to the system, so I'm not surprised it's expensive and Subaru doesn't want us to touch it. I find the Subaru system to be superior to the other manufacturer systems I've tried from Chevy and BMW. I like the Volvo system even more.
 
#5 ·
Rain-X leaves an anti fog and water sheeting coating behind. It's basically soap that is allowed to dry on the surface. It should never be used on a camera lens. I wouldn't hesitate to use camera lens cleaning solutions on my Eyesight cameras if they got smudged. Any camera lens needs great care as they involve coated optics and camera lens cleaning agents are designed to work without causing damage. One thing to remember is not to use enough solution that it runs past the lens edge and into the lens barrel. Eyesight cameras are no different from other high quality camera lenses. The problem is most people don't treat camera lenses properly and improper cleaning of Eyesight lenses can be a expensive problem.

Lenses should only be cleaned if they actually get dirty with more than dust. Only then should a lens cleaning solution be used very sparingly and lightly with a special cloth. Dusty lenses should be blown clean or at most brushed lightly with a lens brush. Rubbing dirt can scratch the delicate coating. It's better to avoid touching the lenses at all but they can be cleaned carefully if something does get on them.
 
#6 ·
Subaru's instructions regarding cleaning the EyeSight are as much about protecting the company as they are about protecting the lenses. Let's face it ... If they allowed any cleaning procedure they'd (literally) be opening the floodgates of bad behavior. And it sounds like they don't trust the service departments any more than they trust the customers.

I've been cleaning camera lenses for about 50 years. I follow the recommendations that have pretty much remained the same that whole time. I only use microfiber cloth in emergencies (Where do you think whatever you clean off the lens goes? There are no little nano-bots hiding in the cloth blasting those contaminants to vapor with nano-lasers.)

The order of action is (1) blow with a bulb or low pressure filtered air, (2) lightly brush with a very clean brush, and (3) clean with tissue and fluid.

I use Tiffen tissue and good quality lens cleaning fluid. I figure if the procedures are good enough to trust with my Leica lenses, the EyeSight will probably survive too.
 
#7 ·
LJClark--are you saying that you actually have cleaned your EyeSight system as mentioned below?

Subaru's instructions regarding cleaning the EyeSight are as much about protecting the company as they are about protecting the lenses. Let's face it ... If they allowed any cleaning procedure they'd (literally) be opening the floodgates of bad behavior. And it sounds like they don't trust the service departments any more than they trust the customers.

I've been cleaning camera lenses for about 50 years. I follow the recommendations that have pretty much remained the same that whole time. I only use microfiber cloth in emergencies (Where do you think whatever you clean off the lens goes? There are no little nano-bots hiding in the cloth blasting those contaminants to vapor with nano-lasers.)

The order of action is (1) blow with a bulb or low pressure filtered air, (2) lightly brush with a very clean brush, and (3) clean with tissue and fluid.

I use Tiffen tissue and good quality lens cleaning fluid. I figure if the procedures are good enough to trust with my Leica lenses, the EyeSight will probably survive too.
 
#13 ·
I am worried about Dust building up on the lenses. Living in az and in farm country the amount of dust can be overwhelming inside my vehicles. Now I have to worry about these fragile lenses 😩.
Seems like they should have had a “serviceable” outer lens cover maybe or something. Other than don’t ever touch something that will get dirty and maybe not work.
 
#18 ·
For those owning DSLR camera, lens cleaning is a routine tasks for shooting trip. Many of this lens is way more expensive than eyesight. So the only difference between DSLR and eyesight perhaps eyesight use plastic caps rather than glass material that may be more fragile or sensitive towards alcohol based cleaner. Many lens cleaner is a mix between water, soap and non alcohol surfactant that is less harsh, so with proper care, cleaning with right tool should be quite achievable.