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Crosstrek Limited Battery Problem

39K views 88 replies 37 participants last post by  bilbo1737  
#1 · (Edited)
A few days ago our 2021 Crosstrek was having a hard time to start the engine. It acted like the battery was not charged up. This morning the engine turned over a couple times & wouldn't start. I called the dealer they told me they could not do anything until we called Subaru of America to get a claim number. We called Subaru of America & they our car is not on the law suit list. So I called the dealer back. To make a long story short the dealer sent 2 people our to jump start it & take it to our Subaru dealer to figure out whats wrong. our car is barely a year old. anyone else having battery problems?
 
#4 ·
You are still on warranty so that will cover the battery replacement.

It drained on my last year that I have to jumpstart my trek. Incidentally, my i-data-start remote starter has to he reprogrammed since it restarted after the battery died.

Subaru batteries cant keep up with the cold. Ill go for Interstate batteries if I have the choice.
 
#9 ·
You are still on warranty so that will cover the battery replacement.

It drained on my last year that I have to jumpstart my trek. Incidentally, my i-data-start remote starter has to he reprogrammed since it restarted after the battery died.

Subaru batteries cant keep up with the cold. Ill go for Interstate batteries if I have the choice.
Costco sell Interstate, AGM and flooded at good prices.
 
#15 · (Edited)
The stock batteries are junk and Subaru will replace them under warranty. I know someone who already had his battery replaced under warranty twice in 5 years.

It's great if you don't mind being stranded once in awhile and you never want to pay for batteries. However, considering I drive up into snow country when it can easily be -20F, I don't want to find out my battery can't cut it then. My almost 3 year old stock battery was showing signs of discharging faster after not being driven for a week or two, so I decided to replace it with an Odyssey AGM. Expensive, but good peace of mind.

Check voltage at battery after sitting overnight. If you get 12.5 VDC or higher after sitting the battery is fine. If 12.0 VDC or lower replace immediately. In between is your call.
This is true as long as the car is driven regularly and the battery is at full charge when you shut down the engine and check it the next day. Since 12.4 is full charge, by all means 12.0 the next morning is bad. 12.0 is only 50% charge!

A load tester is a good thing to have too. After being fully charged, the battery voltage should not drop below 11.0 during the test (simulates engine cranking). If it does, replace immediately.
 
#7 ·
You are lucky you got 4 years out of it. I've replaced my 2017 with two batteries in six years.
 
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#8 ·
Auto stop/start (AS/S) and sporadic, short-distance, multiple-start trips will quickly kill these Q85 Enhanced Flooded Battery (EFB) batteries in our Crosstreks. Aftermarket AGM batteries can better withstand and recover from constant parasitic losses and deep discharges. Also, greater battery reserve capacity and cold cranking amps are always better.

If your Crosstrek still has the OEM Panasonic Q85 battery and your driving routine is predominantly comprised of infrequent trips with few miles driven, consider using a smart battery charger like a NOCO GENIUS5 or C-TEK MXS 5.0 to top-off and maintain your Crosstrek's battery state of charge.
 
#11 ·
Living in Arizona if a battery is going to die it will do it when it starts to get hot right before summer. I have never had a battery last longer than 3 years doesn't matter the price point. My battery died 2 months out of warranty and I bought my car in May so right when it was getting hot. Your battery died sooner than I would have expected good that it is under warranty.
 
#13 ·
I prefer AGM if price differential is not too big. Will not pay double for an AGM.
Brand makes a difference. Never gotten two years from a Walmart battery. Five or six samples over 35 years. Think cheap price = cheap battery.
I like to replace batteries when the crank starts to get slower. Check voltage at battery after sitting overnight. If you get 12.5 VDC or higher after sitting the battery is fine. If 12.0 VDC or lower replace immediately. In between is your call.
A weak cell puts a load on the charging system. Always charging to get voltage up to 13.5 or so with engine running. Belts and alternators suffer. Plus gas mileage.
Costco is my go to.
 
#20 ·
As I'm sure you know, you can improve the dead battery odds in your favor by having one of those new-fangled battery booster packs on board. I've used my NOCO battery booster pack twice in last 3 weeks, boosting other people's dead car batteries.

Nonetheless, I'll still be replacing my Crosstrek's Panasonic Q85 battery with an Odyssey Extreme AGM battery before this new year is over.

 
#30 ·
I have a 2023 Subaru Crosstrek. Bought brand new from Subaru dealership, three month ago. Over the weekend, the car went into immobilizer mode, completely died in the garage. The next day it happened, again. I called Subaru road assistance twice in a row. They came to jumpstart. It started with a few mins of charge. The guy said, “yea, it’s the battery.” Sent to the Subaru dealer the same day. They said “the car is fine, we ran all the tests, it’s fine, we can’t find anything wrong, we can’t fix it; besides you want to pay the battery on your own cost.” You are kidding me! Brand new Subaru, I have not even get the first oil change yet, **** battery! I filed a report with Subaru customer support, but man! What the heck!! You buy a brand-new car supposed to be RELIABLE and not dealing with things like that in THREE months!!!
 
#31 ·
I wonder if it has to do with how the batteries are treated after they are installed, presumably at the factory. If they get completely drained during shipping or while at the dealer (e.g. being a display model in the showroom) that could seriously damage the battery. I'd say you have a claim under warranty. Get an independent test from, say, Autozone.
 
#32 ·
Yup. A load tester can tell you whether the battery was damaged. They aren't expensive. The load tester simulates the draw of engine cranking. If the voltage drops below 11V during the test, the battery should be covered under warranty. If the battery passes the test, then you have a different problem.
 
#34 ·
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#35 ·
When I had my prius, about 2nd year into it, I had issues with battery (12v) being weak first thing in the morning. Dealership couldn't replicate my issue. Googled/Youtube and found the diagnostic mode.

Took pictures and video and suddenly dealership was able to replicate the issue. :eek:

New battery. Lasted 11 years.

Looks like crosstrek has something similar.
 
#45 ·
You can read about it on the Forester forum where there have been reports of TCV failures, and check out some of the four-digit price quotes to replace it:
Based upon the following TSB, it appears that only the 2021 Crosstreks may be affected by the faulty TCV:
 
#47 ·
I just went thru this problem. My 2018 50th anniversary crosstrek battery went out. It lasted 4 years so I purchased a new battery from Subaru dealership. I had problems with it and brought it in twice, they wouldn’t exchange. They claimed their testing showed battery to be fine. I went and purchased a red top EMG battery and brought to dealership to put in and reset the technology. I haven’t had a problem since. I believe Subaru’s battery’s are garbage and they stiffed me with one and I lost $190. I gave them back the battery for disposal, however I regret it now because the next elderly couple needing a battery will probably pay $190 for that piece of garbage.