This information is old. It is for the previous plug-in hybrib.
Subaru Crosstrek Hybrid Road Test
The Crosstrek is Subaru’s pseudo-SUV; it’s essentially an Impreza hatchback with a raised ride height and some rugged visual cues. Since it’s based on the already-good Impreza, it has that model’s smooth ride, good fuel mileage, easy-to-use controls, and roomy rear seat. As a result, it’s ranked at the top of our subcompact SUV standings.
The plug-in hybrid version contributes to the Crosstrek’s appeal, but doesn’t deliver enough of a mileage improvement to make it a good value.
The plug-in hybrid Crosstrek can cover only about 17 miles on electric power but even then, it’s a challenge to drive solely with the electric motor. Any moderate pressure on the accelerator and the gas engine kicks in. Once past that semi-electric portion, we got 33 mpg overall in regular hybrid mode, but that’s just 4 mpg better than the conventional Crosstrek. The engine drones when pushed and the electric drive’s whining becomes annoying. It takes a little more than two hours to charge the hybrid on a 240-volt charger and 5.5 hours on a regular household 110-volt charger.
The cabin has simple controls, easy-to-read gauges, and a user-friendly touch-screen infotainment system. Android Auto and Apple CarPlay are standard. The Hybrid has standard leather-covered power seats, which are comfortable but lack lumbar adjustments. Similarly, the standard cloth front seats in the non-hybrid Crosstrek are short on lower-back support and also lack adjustable lumbar support.
The standard 152-hp, 2.0-liter four-cylinder engine in the non-hybrid version has just enough power for most situations, which is on par with its rivals. But it sounds strained and raspy when hard acceleration is needed. Uplevel versions get a more powerful 2.5-liter engine. The continuously variable transmission (CVT) mostly avoids suddenly revving the engine by mimicking the shifts that a traditional automatic transmission would make. But there are still times when engine drone can be intrusive. We measured 29 mpg overall in our tests, which is commendable for an all-wheel-drive vehicle.
Both versions have a comfortable and controlled ride that stands head and shoulders above the competition. Its handling is responsive, though it isn't as frisky when driving through sharp turns as the Mazda CX-3, for example. Subaru’s standard full-time all-wheel-drive system is appealing and, combined with the Crosstrek’s ample ground clearance, gives the SUV the ability to easily handle slippery pavement, a muddy trail, or rough dirt roads.
The popular Premium-trim Crosstrek has standard heated front seats, but add automatic climate control and a push-button start and you'll spend close to $30,000. These features are all standard on the Hybrid.
We like that automatic emergency braking (AEB), forward collision warning (FCW), lane departure warning (LDW), lane keeping assistance (LKA) and adaptive cruise control are available as part of the Subaru EyeSight suite of safety features.
The system is standard on all models that have the automatic transmission, as well as all Hybrid models. (The system isn’t available on trims that are equipped with the manual transmission.) Blind spot warning (BSW) is standard on the Hybrid and the top-trim of the regular Crosstrek, it’s optional on the Premium trim, and not available on the base trim. Note that this camera-based system has its limitations in certain weather conditions, such as in heavy rain or snow.
The Crosstrek is a viable alternative for those who don't need the Forester's extra roominess, but we don’t think the Hybrid is worth the nearly $8,000 added cost over a comparable non-hybrid Crosstrek. Even with available tax credits and incentives, its short electric-only range, and how the battery and gas tank cut into cargo room diminish the Hybrid’s appeal.
Best Version to Get
The plug-in hybrid version is based on the Limited trim and comes richly equipped with a power driver's seat and leather upholstery. But we question whether or not they hybrid is worth the higher cost compared to the regular version.
For the best value, we think the 2.0i Premium non-hybrid model is the right choice for most buyers. EyeSight is a worthwhile option which can be had on all trims except for those equipped with the manual transmission.
Notable changes:
For 2021, Subaru added a new Sport trim line, and a more powerful 2.5-liter engine on high-end versions. The uplevel engine comes on the heels of 2020 updates which brought an available rear-seat reminder system, standard automatic door locks, and standard automatic climate control.
Updates for 2023 include a new Premium Special Edition (SE) model, which gets special exterior paint and interior trim, and an upgraded audio system.
Performance
Powertrain
In our tests, we found the hybrid version was quicker, thanks to the electric motor’s immediate acceleration. In fact, it was a full second quicker than the regular Crosstrek in the 0-to-60 mph test.
The regular Crosstrek's four-cylinder engine gets the job done in most situations, but at times it lacks power, such as when hard acceleration is needed to merge onto a highway. It's 0-60 mph time is a leisurely 10.2 seconds.
The higher end Sport and Limited versions get a more powerful 2.5-liter engine that's shared with the Forester. We found it to be quite responsive, giving the Crosstrek some added oomph. It makes the car a bit jumpy during initial takeoff, though, until drivers calibrate their throttle input.
The CVT tries to mimic a traditional automatic transmission's shift points. But that also adds some fake "shift" bumps that can be felt.
In terms of fuel economy, the plug-in hybrid provided about 17 miles of semi-electric range. Unlike other plug-in hybrids, any moderate push of the accelerator pedal results in the gas engine kicking in, which negates the EV experience. Once the battery is depleted, the car transitions to act as a regular hybrid, and returned 33 mpg overall in our tests. It takes either 2.25 hours to charge the Hybrid’s battery on 240-volt connector or 5.5 hours on a regular household 120-volt connector.
We measured 29 mpg overall on regular fuel in the regular Crosstrek, which is quite good for an AWD car.
Handling
The Crosstrek drives through corners well, thanks to its limited body lean and well-weighted steering that doesn’t feel artificial or light. But nobody would call it exciting to drive in everyday situations. The AWD system works in the background, easily transferring power to all four wheels.
It’s more fun to drive the car around our test track, almost encouraging the driver to tackle corners. It has a good balance as it reaches its limits. The car didn’t understeer—traveling wider, or toward the middle of the lane—when going through turns. The Crosstrek also performed well in our avoidance maneuver, posting an impressive speed of 54.5 mph while instilling driver confidence. The hybrid manages only 53 mph through the same test.
Ride comfort
One of the Crosstrek’s high points is its well-cushioned ride. The suspension shrugs off bumps and road ruts, and delivers a controlled ride that’s on par with some luxury cars. It’s just as good on dirt trails.
Noise
The Crosstrek has low levels of road and wind noise. But the Hybrid’s electric drive has an odd, off-putting humming and high-pitched whine. In both versions, a gruff sound comes out when the engine is revved for hard acceleration, such as going up a hill or merging into traffic.
Braking
Both versions of the Crosstrek have superb braking, with very short stops on dry and wet surfaces. The brake pedal in the regular version provided ample feedback and was easy to modulate; it took a little time to get use to the hybrid’s brake pedal, however.
Partial automation
The Eyesight package is standard on all models with the automatic transmission as well as the Hybrid. The system comes equipped with adaptive cruise control (ACC), and lane keeping assistance (LKA).
The ACC settings—eco, comfort, standard, or dynamic acceleration—can be adjusted through the instrument cluster settings menu. The ACC performs well when there is a vehicle in front driving at a constant speed, but it struggles to detect slow or stopped vehicles from afar. A quick click of the speed button rapidly accelerates or slows the vehicle in five mph increments; drivers must press and hold the lever to change speed by one mph. This can be alarming when drivers might think they are speeding up by 4 mph to suddenly discover the vehicle is accelerating by 20 mph or more. The system will make a “beep” when it detects a vehicle ahead.
The LDW can be used completely separate from the LDA system which is ideal because the LDW’s audible beep can be annoying beep. The LKA system will not keep a vehicle within its lane for more than a few seconds. It applies very light pressure to the steering, which bounces the car between lane markers, and only on very straight roads. The LKA isn’t active on curves.
One handy feature on our test vehicle was the “Lead Vehicle Moving Monitor Function.” This mouthful is an alert when the car ahead begins moving after a red light. This was handy, but drivers should always be paying attention anyway.
Headlights
The Hybrid's standard LED headlights have a bright, white, and uniform pattern. But, unfortunately, they do a poor job of illuminating the road ahead. Of particular note, they don’t adequately illuminate the right lane; the low beams failed to illuminate the first of the right lane signs on our test course at 300 feet away. This lack of seeing distance compromises a driver’s ability to see, react and brake for anything ahead from speed 60 mph or faster.
The standard halogen low beams on the Base and Premium trims do a very good job lighting the sides of the road and the high beams illuminate a very good distance ahead as well. The standard high-beam assist feature, which automatically switches between high and low beams as conditions allow, works well.
Towing
The regular Crosstrek can tow up to 1,500 pounds, while the hybrid version maxes out at 1,000 pounds.
Off-road
The Crosstrek isn’t designed for heavy-duty off-roading, although versions with the automatic transmission have a feature called X-Mode. Engaging this mode activates hill-descent control and optimizes the power delivery for steep ascents on loose surfaces, such as gravel roads, to avoid minimize spinning the wheels.
Comfort & Convenience
Interior fit and finish
Compared to the standard model, the Crosstrek hybrid has a slightly better appearance, with matte-blue plastic trim pieces on the doors and dashboard, and soft perforated panels on the doors.
The non-hybrid Crosstrek's interior is a mix of a few soft-touch elements, such as the upper dashboard and the window sills on the front doors, and carbon-fiber-look trim. But there are some flimsy-feeling, hard plastic surfaces. The material quality is average, but the Crosstrek has a few nice bits, such as the contrasting orange stitching on the steering wheel and seats, and padded door armrests.
The climate control knobs are stiff and cheap feeling, and are a little reluctant to turn. Most of the storage bins are unlined plastic, aside from the cubby below the center controls, which has a grippy rubber insert. The bottom of the cup holders is slippery and they don't feature any anti-tip measures to hold drinks securely in place. The sun visors are made of thick, sturdy plastic (as opposed to nicer-feeling visors with a cloth covering), and they have a slight rough edge to them.
Driving position
The Crosstrek has a roomy cockpit for such a small car. The only exception is the center console that intrudes into the driver’s right knee space. The driver sits in an elevated and upright position and there is plenty of headroom. The tilt-and-telescoping steering wheel has generous range and helped most drivers to find a good position. However, while the adjustment lever is within easy reach, moving the wheel requires effort. The left footrest is well situated but a bit narrow. The door armrest is well padded, but the padding on the center armrest is a bit skimpy.
Visibility
The view out—front, side, and rear—is generally good. There are slender front roof pillars, tall front side windows, and a reasonably large rear window. But the rising beltline, tapering rear side windows, and chunky rear roof pillars create some big blind spots when you turn your head. The third rear triangular window and BSW help.
Seat comfort and access
It’s easy to get in and out of the front cabin because the step-in height is very reasonable, even though the doorsill is wide and a bit tall. The large door opening and abundant foot room makes it easy to get into the backseat, although there is a little space taken up by the wheel arch.
The leather seats in the Hybrid and top trim in the regular Crosstrek are better than the standard seats, which are quite basic and don't offer optimal long-haul support. But, overall, they get the job done. Neither Crosstrek has lumbar adjustments. The rear seat is roomy for the class and offers decent thigh support.
Usability
Most of the controls are logical to use and well placed. The center control area has two screens—the lower one is for the infotainment system and the one mounted on the top of the dash displays vehicle data. It’s annoying that the climate-control’s temperature display disappears a few seconds after the driver adjusts it.
There’s also a multifunction display in the center of the instrument cluster. It displays fuel economy, vehicle trip information, and more, but it's a bit fussy to toggle through.
Audio system
The 2.0i and 2.0i Premium models have a 6.5-inch touch screen with Android Auto and Apple CarPlay integration. The Limited and Hybrid models get a larger eight-inch touch-screen system. Navigation and an eight-speaker Harman Kardon audio system are optional.
Navigation
You can get a built-in navigation system on the Limited and Hybrid trims. It has simple graphics and displays a comprehensive set of information. It mostly performs well, but the system lacks live traffic updates or the capability to actively reroute your trip when a traffic jam occurs.
Phone
It’s clumsy to interact with a paired cell phone. After the steering wheel icon for the phone is pressed, the system prompts the driver to use voice controls. The only other option is for the driver to choose the phone function through the infotainment system and use the touch screen.
Connectivity
The basic infotainment system comes with Siri Eyes Free capability. This allows drivers to use voice commands to interact with their Apple device that is connected to the system. Adding the navigation system brings voice recognition for basic functions such as entering an address, music functions (playing certain songs, tune to a radio frequency or preset, or changing the source/app), and climate options (fan speed, temperature).
There is only one USB port and a single audio auxiliary port. Every trim except the base model comes with Subaru's Starlink telematics capability. This allows the owner to remotely track and diagnose the vehicle, and also has automatic crash notification. The service is free for the first year.
All Crosstreks come with both the Aha and Pandora internet radio apps, which requires a plugged-in smartphone. Models with navigation can use cloud-based apps such as Yelp and iHeart radio through the Starlink system, which is Subaru’s name for the collection of apps that drivers can choose to use. This functionality requires additional Starlink apps to be installed on a smartphone. Limited and Hybrid models come with a WiFi hotspot that runs on the AT&T network.
Climate features
The Crosstrek comes standard with automatic climate control for all trim lines. A windshield de-icer, heated front seats, heated side mirrors, and a heated steering wheel are optional. All of these features worked well during our testing.
Cabin storage
The large open bin ahead of the gear selector is a convenient spot to stash a mobile phone. The deep bin under the center armrest has a notch built into it that allows charging cables to snake through.
Cup holders
Front passengers get two cup holders that sit behind the gear selector. Rear seat passengers have two cup holders inside the fold-down center armrest. All four doors include built-in bottle holders.
Interior lights and visors
The sun visors have extendable plastic panels to help block the sun coming in the side window, but they don’t slide on their mounting rods.
Other
The Crosstrek hybrid does not have an overhead container for sunglasses.
Cargo area
The Hybrid’s cargo capability is severely compromised by the raised cargo floor that accommodates the battery. On the other hand, the regular Crosstrek has a generous cargo space that is expanded by folding down the rear seatback. The sturdy rubber mat to protect the floor and the retractable and removable cargo shade are standard on all trims except the base model. The cargo shade stores under the cargo floor, which is handy.
The rear seatbacks fold in two parts to help accommodate more items but unfortunately they don’t lay flat with the cargo floor.
Spare tire
A temporary spare tire is standard equipment across all models except the hybrid, which gets a tire inflator kit.
Driver Assist Systems & Crash Protection
Crash-test results
The Crosstrek Hybrid earned good ratings in the IIHS crash tests.
Crash-avoidance systems
EyeSight, Subaru’s suite of safety and convenience features, is standard on the Hybrid and for all Crosstrek trims that have an automatic transmission. EyeSight includes forward collision warning (FCW), automatic emergency braking (AEB), lane departure warning (LDW), lane keep assistance (LKA), and adaptive cruise control (ACC). Note that this camera-based system (as opposed to one based on radar) has limitations and may not work in heavy rain or bright, direct sunlight. Blind spot warning (BSW), rear cross traffic warning and Reverse automatic braking are available. Blind spot and rear cross traffic warning are standard on the hybrid and the top trim of the regular Crosstrek.
Forward collision warning, automatic emergency braking and pedestrian detection -- This system is designed to reduce the likelihood and severity of a front crash, and can sense vehicles or pedestrians in your path. Multiple levels of alerts can be triggered depending on potential severity; the first is a visual and audible alert followed by different levels of automatic braking. During our track evaluations, with the car traveling at about 25 mph, the system successfully stopped the car avoiding striking the static dummy foam car. However, the camera-based system has limitations and may not work in heavy rain or bright sunlight.
Pre-Collision Throttle Management --The system monitors the vehicle ahead. If the car in front starts to move and then quickly stops. The system will limit engine power, helping the driver avoid or limit the crash severity. We have evaluated this system on our track and it works well.
Blind spot warning -- Like another set of eyes, this feature monitors the vehicle's flanks, indicating the presence of another car in a neighboring lane by illuminating a light on the side mirrors. It will flash a light if the turn signal is on and there is a car in the driver’s blind spot.
Rear cross traffic warning -- When in Reverse, the system scans for vehicles approaching from either side behind. This is a very handy feature for backing out of a parking space or a blind driveway.
Reverse automatic braking -- The system will give a visual and audible warning if there is an object in the rear bumper zone that the vehicle may collide with. The system will apply the brakes and stop the vehicle if a crash is imminent. It is up to the driver to step on the brake pedal to hold the vehicle.
Crash notification
All Crosstreks except the base trim are equipped with Subaru’s Starlink telematics. If a collision occurs, the system will connect to a live operator and notify first responders. This service comes with a one year of free service.
Child safety
It may require extra effort and multiple attempts to get some rear-facing car seats secure in the rear center seat because of the odd and long shoulder belt routing path. The head restraint must be raised in the center seat and removed in the outboard seating positions to install forward-facing seats using the top tether strap.
It may be difficult to install some rear-facing infant seats in the outboard seats because the belt anchor spacing may be wider than the belt path on the infant seat’s base. Parents will most likely need to remove the cargo cover to attach and tighten the top tether.
Subaru permits parents to "borrow" the inboard lower LATCH anchors to install a child seat in the center position with LATCH. Be sure to check your child seat’s manual to see if yours can be installed with non-standard lower LATCH anchor spacing, such as this. The contour of the rear center seat may cause booster seats to sit unevenly over the seat cushion, so you should opt for an outboard seating position for booster kids. Three child seats will most likely not fit across the Crosstrek's rear seat.
