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Strange sound from 2.0L XV engine

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7.8K views 4 replies 4 participants last post by  rlouie  
#1 ·
Hi

My 3,5 year old Subaru XV with the FB20 gasoline engine has developed a problem - it has started to make a strange sound while idle and especially when the revs come down. I have included a sound clip for you to listen on this link. The specific sound is first heard at 0:07 and is more pronounced when the revs lower.

The sound is something between a knock and a whine - really difficult to describe. In a way it sounds like a diesel when heard in the cabin, but from the outside it is more like rhytmic whine. I have experienced this kind of sounds on other cars with aux belt tensioner failures and thought this might be the case also. Took the car to the local dealership where they removed the belt and concluded that the problem was not within. Instead they concluded that the problem is somewhere in the timing chain mechanism :shocked:, but also stated that I should not worry and suggested to use a thicker oil during the next oil change.

The car has only done 50k km and has been serviced only in the official dealership (the one who suggests using thicker oil during next service).

First of all - I am very surprised and disappointed to hear any strange sounds at a mileage this low and moreover a sound that comes from the timing chain. Furthermore I am surprised about the dealers response. I could somehow understand that if the car would have been under warranty and the dealer must deal with the repairing costs themselves - then it would somehow make sense that they don't want to bring the car in. But that is not the case - as the car is 3,5 years old, the warranty has expired half a year ago and I would have to pay all the expences, which is pure income for the dealer. Or maybe they want the problem to worsen and then collect more?!

Anyway - does anybody here have a similar experience? Or have you heard of the FB20's timing chain mechanism failing? I am quite worried about this - I don't want to end up with a totaled engine and a whopping repair bill. What do you suggest doing next? Pour in thicker oil and forget it? :D
 
#2 ·
Check out this thread to see if anything sounds similar.

I would try another dealer instead of going back. Thicker oil should only be used as part of a diagnostic not as the fix (even then it's a sketchy suggestion). The manual says to use only 0W-20 and the two other oil listed are for emergency use only. To suggest using oil outside of recommendation is rather stupid.

I believe the engine is under the longer powertrain warranty? If so the dealer will need to handle it free of charge.
 
#3 · (Edited)
I have the same opinion on using out of spec oil - sketchy indeed. But I also have heard that for example in Sweden they use 5w30 oil for some reason.

Thanks for the link. The engine is definitely not pinging, it is something else, sounds more like a bad pulley (which the dealer ruled out). The sound dissappears while accelerating, but reappears when the foot gets off the pedal.

The warranty my car was on is 3 years or 100 000 km, whichever ends first. Unfortunately there are no other dealers in the near 200 km, only other workshops of the same company, but this definitely something to consider. Thank you.
 
#4 ·
I agree it would be a reasonable idea to get a second diagnosis, from a different repair shop. Based at my guess as to your location, your number of "official" options are going to be limited, but finding a trustworthy independent repair facility might be your best bet. Warranty and legal issues differ from country to country, but in this case it might not hurt to contact your national Subaru distributer, as well.

I'm not going to guess at a diagnosis, but Subaru timing chains typically last a long time, and an issue like that at 50,000 km would be both rare and a little worrisome. It definitely deserves a stronger look.
 
#5 ·
Two points here:

1. Oil - While the dealer shouldn't necessarily be recommending a different oil than what's Subaru themselves have recommended, the point that comes up periodically here is what is truly recommended and why. Often, many people mistakenly believe that what's in the owner's manual is what's for the good of the engine and that's what's it's designed for which may have been true at one point in time but it seems now any more especially when it comes to oil. In North America, we are told that 0w-20 is the recommended oil and we assume that it's for the health of the engine (if you read the manual closely, it doesn't say that it is). In other parts of the world (in particularly hot climates), a thicker oil is recommended and as you found out in Sweden it's 5w-30. I doubt that Subaru is designing a slightly different engine for different parts of the world so what we have here is a number of 'recommended' oils for different areas of the world... so there must be another reason other than 'what's best for the engine' that the oil recommendations change. In North America, I believe it's due to the CAFE regs and trying to squeeze as much fuel economy out of the engine as possible hence the thinner oil. So, there's probably nothing wrong with using thicker oil in various situations.

2. The noise you are hearing might be the same noise another forum member - Sandi - experienced with her engine when she took it in for a 'sewing machine' type noise - http://www.subaruxvforum.com/forum/engine-drivetrain/14961-engine-ticking-7.html. A TSB was referenced applying to XVs around your's (and mine) age - 02-146 -13R - about a sound coming from the left cylinder head so depending on where in the engine you are hearing the noise from, this might be the issue.