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Limited recall on valve springs for MY12/13

65K views 235 replies 62 participants last post by  reg13  
#1 ·
#3 ·
Sounds lovely, can't wait to read the details.
 
#7 ·
If they were talking hundreds of thousands of vehicles, would that eliminate the '18 and '19 Xtrek as we have a different engine? One can only hope, I really don't want my engine torn apart!

artosa
 
#8 ·
If they were talking hundreds of thousands of vehicles, would that eliminate the '18 and '19 Xtrek as we have a different engine? One can only hope, I really don't want my engine torn apart!

artosa
Realistically, the 'different engine' bit was really a marketing spin on the fact that some of the engine had changed. After all, both the previous model and the current model's engine have the SAME designation from Subaru - FB20. If the engine really was substantially different, Subaru would have renamed it just like when they moved from the EJ series engine to the current FB.
 
#12 ·
To be fair, that might be your experience at your local dealer(s).

I have 3 Subaru dealers within 20/25 minutes from me and about 6 total within 40/45 mins.

Out of the closest 3, there is only 1 where I take mine and out of the 6 there are 3 I would go. Not all dealers/techs are the same.
 
#11 ·
This just might work to my advantage here. I've been making noise to my wife about going back to the Mustang GT. She's a real penny pincher and has strongly objected. NOW I MIGHT HAVE GOOD AND SOLID REASON!

:eusa_clap::tongue4::sFun_whistle::grin::wavetowel2::drool::thumbs_up::icon_razz::yahoo::sFun_bananasplit::hope::eek:ccasion14::eek:ccasion14::eek:ccasion14:
 
#13 · (Edited by Moderator)
OK guys. I'm on both this and the Outback forums. There have been NO posts on engine failures of this type. So should we worry? It seems that if this is such a huge problem, we'd be seeing it on the forums. But I suspect that the portion of Subie owners that are participating in forums is quite small if not infinitesimal. In recent years the auto industry has become quite sensitive to issues and potential issue to the point of being a bit knee jerky. "Better safe than sorry!"
 
#22 ·
I realize that this is kinda sorta off topic in a way but possibly related. The 5.0 engines in the MY14 Mustang GT's were notorious for developing a "tick" the repair of which would entail going into the engine with the possibility of engine replacement. It wasn't a recall for some reason (I think because there were various causes) but something that would hang over the owners' heads. Mine started ticking on startup one afternoon at just over 50K miles but didn't do it again on subsequent startups. But that one occurrence is why I decided to trade it in on my Trek. Who needs that kind of stress? Now I'm gonna worry about my Trek (and our MY14 Outback). CHEEZE!
 
#28 · (Edited)
Guess well have to wait a little over a week:

The company said it will reveal the details of the new quality-related problem by Nov. 5, when it is scheduled to release its financial statement for the half-year period.

...kind of makes adding some oil now and then seem so inconsequential

<sigh>

Keep this handy: https://www.nhtsa.gov/vehicle/2015/SUBARU/XV%2520CROSSTREK
 
#30 ·
Luckily, where I live we have multiple dealers (at least 5 or 6) in our area. It's interesting how they differ. Some offer great deals on buying, but not so good with the maintenance. Then others won't give you a deal, but are great at service. And some not the best at either.

So I bought my Crosstrek at the dealer that gave me the best deal, and will get it serviced at another. And as it happens not far from where I live. I have had my past Subaru's serviced there, and my son does his Forester there, too. And they have been great, and have been the cheapest of all the service shops, too. There is a specialty Subaru shop (ex Subaru techs) right beside them, too, mostly for mods and the WRX/STI crowd. But seems the service techs in both get along and have seen them having coffee together. I get good info from both of them when I have a question. So nice to have them close.

And if there is a recall, I'm sure these guys will know all about it.
 
#31 ·
And if there is a recall, I'm sure these guys will know all about it.
This reminds me of a call I made to our dealer service dept. As a result of the many forum posts about the CVT, I called and asked a service adviser what he had seen come in to the shop with a CVT issue. He said that he had seen nothing involving the CVT. In fact, one of the other advisers bought a new Trek because he said that they never see them come in to the shop with problems. So I am anxious to see the detail of the pending engine issue. Considering the timing and circumstance of the recall information release, I am highly skeptical about the whole issue. I believe that there is much more behind the issue that we don't know or ever will know. It smells....
 
#34 · (Edited)
Or you could look at it this way... if a problem exists, they're fixing it!

Ford found a problem with the gas tanks on their Pinto and did a cost/benefit analysis and determined it would be cheaper to pay the liability for the deaths...

Cake or death?

ETA: Grimshaw v. Ford Motor Co., 119 Cal.App.3d 757, 174 Cal.Rptr. 348 Cal.App. 4 Dist., 1981.
 
#46 ·
Why so vague with initial recall message

I fail to understand what Subaru is trying to accomplish other than to create mass hysteria

I have never heard of a manufacturer saying we have serious issue with hundreds of thousands of vehicles but you'll have to wait to find out if it's yours...

Kind of like my wife telling me "We need to talk but not now"

Thoughts?
 
#48 ·
For a recall where engine work is required, (is it selfish of me to say so.....), that it's better if it's a big recall rather than just a small number of cars (50?) because the mechanics will become skilled at making the repairs.
 
#50 ·
I'm more concerned with the type of work being done and how long it will take. It sounds like it won't be a quick in and out job. And with many cars coming in for it, it sounds like it could be a logistics nightmare. Could it take more than one day to complete one car as it sounds like the engine has to be torn apart? And if so, what is expected of the customer ... loaner cars, Subaru paid rentals, or customer sucks up not having a car to get to work with?
 
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#51 ·
I'm more concerned with the type of work being done and how long it will take.
Obviously they'll have to come up with a plan that's feasible. I don't see how they can possibly get all the effected engines reworked in a reasonable amount of time depending on the number affected VINs. Maybe a specialized rework team at each dealer? Maybe a buy-back (LOL)? To me the only sane way to do it would be an extended warranty. It still puzzles me that neither this nor the Outback forums have any posted cases of spring failure. I also wonder what damage to the engine would occur as a result of a spring failure. Maybe it will be cheaper to replace the spring on a recall rather than the risk of replacing damaged engines on a warranty. AH so many questions!
:jackie-chan-meme-sm
 
#52 ·
I buy Subaru not because they are flawless, perfect little gems that never have issues. No complex machine mass produced can claim that. I buy them because I like them and Subaru stands behind their product.
When they replaced my long block along with so many other peoples', they scheduled a time when they had parts and mechanics and I was available, and they provided me a loaner. Easy peasy. Same with the airbag recall.
As noted, we have heard zero complaints of actual failures, so sit back and enjoy your vehicle as if you haven't even heard about this yet. You will be taken care of when your number is called.
 
#56 ·
Don't get me wrong, I still absolutely LOVE my Crosstrek. What's a little old spring! I can't wait to see how this is going to run out though ... loaners, rentals? it sounds like a massive task on a massive number of cars. This is my first Subie, but from everything I hear about Subaru I have faith in them. I have confidence that if something were to fail, Subaru would stand behind it. I would not feel the same with Toyota, Ford, or Chevy/GM, or Chrysler. I still feel safe and confident driving my Crosstrek as well. Though I have no long drives planned in the near future, I would not put one off if it came up. My longest drive would probably be to visit my brother in the suburbs of Phoenix, about a 340 mile 5-6 hour drive. No plans to at the moment, but I would not otherwise hesitate to go show him my bright orange beauty.
 
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