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2019 Subaru Crosstrek Limited
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Not surprised to say the least. My experience with the last two Subaru dealers (both of them are the same owners) has been pretty bad.

The last one was awful! The service manager was very rude and I wrote a nice Google review and have yet to hear from them.

It was so bad that they won't send me a customer satisfaction report that goes directly back to Subaru Canada because I would definitely voice my concern and head office will see that and have to get involved.

Dealerships have always been hit or miss, especially in the service department but some are worse than others.
 
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