I have a 2020 Crosstrek with black metallic paint. Noticed the indentation behind the door handles is all scratched and I don't have long finger nails. Vehicle only has 6,000 miles and not driven much. Hand washed it today and found lots of light scratches on hood with no reasonable explanation. Subaru has carbon fiber pieces that they will install ($150) behind the door handles. Obviously, this is a problem. Like floor mats, put that on there to begin with or make the opening to grab the handle bigger so that doesn't happen OR make the paint thicker with a good coating on it. Also found rubber gasket around bottom of windshield flapping in the breeze. I am so disappointed.i will be seeing my dealer soon.