I'm sad to be having to join the discussion, but here I am. I'm glad I found this thread as I'm now having this problem after having the ignition coil recall addressed for the 3rd (yes 3rd) time on my 2019 Crosstrek 6m. It was done the 2nd time 2 weeks ago, and my problem started when I picked up the car. It took Dutch Miller Subaru a week to get me back in. They redid the recall again and had me wait 2.5 hrs and sent me on my way. Within 20 minutes I was back and had the service manager do a drive along with me. He witnessed the issue. They've now had the car a week and told me yesterday they can't find a problem come pick up my car. Thanks to this thread I opened a ticket with Subaru of America and they are now dealing (or trying to, they can't get them to answer the phone) with the dealership. SOA told me to keep the dealership courtesy car until this is resolved. I sent the dealership a link to this thread, and also reached out to the Service Manager at Tucson Subaru listed further up in this forum and he gave me some information to pass along to my dealership. So, I'll keep you guys posted on the outcome of this. I haven't heard back from the Dealership since I dropped a bunch of information about potential causes and called them out for only doing digital diagnostics sooooo. We'll see. Thanks for all the previously shared info guys.