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Prefers black cats
'18 and '19 Crosstrek Limiteds
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I have this problem with my XV cross track 2020. It happened already 3 times. After the 2nd time I understood the problem. My left shoe sometimes pulls the engine hood lever when I exit the car. I went to the dealer and showed the problem. They understood but said this is just how it is. Now that I know I am more carful when I exit the car and always look at the hood to see it is not unlocked.
still it is a safety hazard that should be fixed. My children drive the car also and I am worried because of them.
Even then, the secondary latch should prevent the hood from opening all the way. That's what's confused me about this thread - two latches have to fail at the same time, while the car is being driven at speed, for the hood to fly up...
 

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Same happened to me, so it is possible that when second, deeper latch remained opened(grease dried and kept it open) top one slid open because of wind vibrations while driving. Not a zero chance. I now keep the locking hook for that (second)latch in good shape. Talking about 2013 Crosstrek. Since I have (almost) never opened it, I blame dealer service. They should've checked the latch.
 

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I need to know precisely how this happened. Call me skeptical but I see on car forums, a poster with one post comes on and badmouths a vehicle. I am a mechanical engineer by trade its literally near impossible to understand how this could happen.

Again I want to see proof..pics or it didn't happen.
I've had this happen on the freeway as well. Hood smashed into the windshield and wrapped over the roof. Had to total the car. It's a rarity for two latches to fail, but obviously it happens. I'm only browsing this thread due to my 2019 outback latch releasing randomly. Thank god the safety latch DID work this time.
 

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Prefers black cats
'18 and '19 Crosstrek Limiteds
Joined
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14,661 Posts
I've had this happen on the freeway as well. Hood smashed into the windshield and wrapped over the roof. Had to total the car. It's a rarity for two latches to fail, but obviously it happens. I'm only browsing this thread due to my 2019 outback latch releasing randomly. Thank god the safety latch DID work this time.
Not saying it didn't happen but many of the frequent posters here have been involved in the automobile industry for a long time and/or are car enthusiasts. I had never heard of this happening until this thread. Hence the skepticism.

If it was such a common, dangerous issue I would expect to have read more about it the automotive press, NHTSA reports, and TSBs from Subaru to address it.

Now, if the hood was not latched properly, by the owner or a dealer tech, and then the car was driven at high speed on a freeway, I can see it happening. But the secondary hood latch was not designed to prevent that. I think there's more to this story...
 
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