Subaru XV Crosstrek Forums banner

41 - 60 of 74 Posts

Registered
Joined
15 Posts
Hello everyone,

First time poster here from Australia.

So, for several years I have been contemplating purchasing a Subaru XV. Now it's the end of 2019 and it is time.

I was hoping to get some advice/suggestions on what price I should expect to pay for the 2.0i-L variant. On the Subaru website (Australia) it is listed at $35,624 RRP. I have done quite a bit of research on what a fair discount is and most people agree that you should be able to get at least 10-15% off the RRP on a new car. So I crunched the numbers for 11.5% and ended up with a sale price of $31,500. Now I know XV's are popular so I was not expecting to get this price. I wanted it just above 10% so that I had some wiggle room during negotiations. As they say start low with your first price. I also want to get tinting and matts both at which should be around $700 RRP. So my final figure was to get everything for $32,000 (around 10% off the tinting and matts).

Anyway, I phone the dealership today. Before I discussed the extras with them I decided to get a price for the car first. They wanted me to start with the price. I said no, what is your best offer. They came back with $33,750 and basically laughed when I said $31,500. In fact the sales person said at that price she would be buying it. She said, Subaru's never go above 5% off the RRP. They didn't want to wiggle from that price.

So I hand it over to you folks. What is a good price for this car considering we are at the end of the year. I will be paying the car in cash as well. I don't believe that they can't go above 5%.

Thank you all.
 

Registered
2018 XV 2.0iS CVT in Dark Blue
Joined
109 Posts
Welcome!
Over 10 and up to 15% is pretty surprising. If you can get AUD$32,000 you'd be doing exceptionally well. Perhaps consider $33,500 if they throw in the mats and tinting? Beware they don't claw some $$$ back with an excessive dealer delivery charge. Shop around and be prepared to walk away (especially from the one that laughed :rolleyes:) but leave your phone number. We've had sales people run out behind us or phone later saying their manager wants them to get the deal done. Two of the dealerships then went into a bidding war and we got what we wanted. They seem keener to negotiate at the end of the month or the EOFY especially on floor stock or demos. Cash discounts don't sway dealers now because profit margins on new car sales are fairly modest (5% is not uncommon with high overheads). Also they can make more profit from their own finance packages and other add ons. With the release of next models delayed to early 2020 another option to get your price may be to wait until after the New Year when they need to make room?
 

Registered
Joined
15 Posts
Welcome!
Over 10 and up to 15% is pretty surprising. If you can get AUD$32,000 you'd be doing exceptionally well. Perhaps consider $33,500 if they throw in the mats and tinting? Beware they don't claw some $$$ back with an excessive dealer delivery charge. Shop around and be prepared to walk away (especially from the one that laughed :rolleyes:) but leave your phone number. We've had sales people run out behind us or phone later saying their manager wants them to get the deal done. Two of the dealerships then went into a bidding war and we got what we wanted. They seem keener to negotiate at the end of the month or the EOFY especially on floor stock or demos. Cash discounts don't sway dealers now because profit margins on new car sales are fairly modest (5% is not uncommon with high overheads). Also they can make more profit from their own finance packages and other add ons. With the release of next models delayed to early 2020 another option to get your price may be to wait until after the New Year when they need to make room?
Hi SubieSubieDo,

Thank you for that information! I appreciate your insights.

I will do some more shopping around at different dealers. I think maybe as you said 10 - 15% might be a big ask, so I think anything over $32k should be my next goal. I was thinking maybe $32,500 to $32,900 with tint and mats.

Do you have any tips for if the variant is in stock? The dealer I rung up said they had it in stock. I know this gives the buyer more edge because the dealership already owns the vehicle and hence has to sell it. I was thinking about after the new year if I can't get that price. I was sure that they would have been keen to negotiate given that it was the last day of the month, but alas they didn't. However, maybe in better news is that the actual dealership manager rung back an hour later begging me to come in for a chat, but he said $34k. I think I have them sweating a bit. I think I can do better than 5%. That's the goal. Fingers crossed a dealership wants to play ball! It's funny even after we told the salesperson that we had cash they still wanted me to get finance. l knew why they were doing this. Cheeky buggers!

Thanks again.
 

Registered
2018 XV 2.0iS CVT in Dark Blue
Joined
109 Posts
John Cadogan's video may provide some inspiration for you
We compromised and bought a demo in the end so we could get the S variant that was still within our budget.
 

Registered
Joined
137 Posts

Registered
2018 XV 2.0iS CVT in Dark Blue
Joined
109 Posts
Not disagreeing that toyota has a 20% stake... Disagreeing that the systems are toyotas. They aren't. They have the joint vehicle in the brz/86. That's it. Eyesight, etc is not toyota. in fact, even with the brz, it's mostly subaru.
Apologies for giving that impression. I was actually supporting your position with an article reporting that Toyota took the stake in FHI/Subaru ..."its smaller rival to better compete with overseas automakers to develop new technologies ...".
 

Registered
Joined
71 Posts
Hello everyone,

First time poster here from Australia.

So, for several years I have been contemplating purchasing a Subaru XV. Now it's the end of 2019 and it is time.

I was hoping to get some advice/suggestions on what price I should expect to pay for the 2.0i-L variant. On the Subaru website (Australia) it is listed at $35,624 RRP. I have done quite a bit of research on what a fair discount is and most people agree that you should be able to get at least 10-15% off the RRP on a new car. So I crunched the numbers for 11.5% and ended up with a sale price of $31,500. Now I know XV's are popular so I was not expecting to get this price. I wanted it just above 10% so that I had some wiggle room during negotiations. As they say start low with your first price. I also want to get tinting and matts both at which should be around $700 RRP. So my final figure was to get everything for $32,000 (around 10% off the tinting and matts).

Anyway, I phone the dealership today. Before I discussed the extras with them I decided to get a price for the car first. They wanted me to start with the price. I said no, what is your best offer. They came back with $33,750 and basically laughed when I said $31,500. In fact the sales person said at that price she would be buying it. She said, Subaru's never go above 5% off the RRP. They didn't want to wiggle from that price.

So I hand it over to you folks. What is a good price for this car considering we are at the end of the year. I will be paying the car in cash as well. I don't believe that they can't go above 5%.

Thank you all.
Hi Boronia

We bought an XV L last year for $32k in VIC (that was with tinting). End of FY rather than calendar year.

We found Autoexpert pretty useless with Subaru as most of the city dealers are under one umbrella company (Inchape) so there is no effective competition. In the end we sent a spec to 3 dealers one in the suburbs and two in regional VIC (Seymour and Mansfield). They landed with $300 of each other, we went with the dealer with the best attitude (2nd best price) in Mansfield. We had experience with the suburban dealer with my wifes old Forestor and found them pretty arrogant and dismissive. I beleive their service depts substantially overs services customers (timing belts 30K to soon, overselling fuel additives etc) so I ended up doing basic servicing myself with occasional help from a local workshop once the car had a few klms.

Buying for cash is no real advantage, it just means they dont get to sell you finance. Probably better to play them off against the opposition and mention looking at Konas and the like. They arent selling cars just like everyone else these days , I cant beleive you cant get some price movement. Questioning "dealer delivery" may a talking point. As you are bridging calendar years and the market is flat there are bound to be MY19 sales in early 2020.

Its funny I bought the L thinking all the eyesight stuff was going to be great. In the end we turned it all off and just use the adaptive cruise which is brilliant.
 

Registered
Joined
15 Posts
John Cadogan's video may provide some inspiration for you
We compromised and bought a demo in the end so we could get the S variant that was still within our budget.
Thanks SubieDo. I've been watching John's video's. He definitely has some useful tips. I've been contemplating a demo as well so that I could get the S variant like yourself.


Hi Boronia

We bought an XV L last year for $32k in VIC (that was with tinting). End of FY rather than calendar year.

We found Autoexpert pretty useless with Subaru as most of the city dealers are under one umbrella company (Inchape) so there is no effective competition. In the end we sent a spec to 3 dealers one in the suburbs and two in regional VIC (Seymour and Mansfield). They landed with $300 of each other, we went with the dealer with the best attitude (2nd best price) in Mansfield. We had experience with the suburban dealer with my wifes old Forestor and found them pretty arrogant and dismissive. I beleive their service depts substantially overs services customers (timing belts 30K to soon, overselling fuel additives etc) so I ended up doing basic servicing myself with occasional help from a local workshop once the car had a few klms.

Buying for cash is no real advantage, it just means they dont get to sell you finance. Probably better to play them off against the opposition and mention looking at Konas and the like. They arent selling cars just like everyone else these days , I cant beleive you cant get some price movement. Questioning "dealer delivery" may a talking point. As you are bridging calendar years and the market is flat there are bound to be MY19 sales in early 2020.

Its funny I bought the L thinking all the eyesight stuff was going to be great. In the end we turned it all off and just use the adaptive cruise which is brilliant.
Hi Yarpos,

Thank you for that information. Definitely helpful. Very interesting that you managed to get it for 32K. May I ask did you do that under finance? I plan to call several dealerships on the weekend to see what price I can get. As SubieDo said, I might even wait until the new year when they have to sell the '19 models to make room for the '20 models.

I completely agree about not getting any price movement. I think this particular dealership might sell XV's a lot. Hence why I think they don't move the price much. I'm going to try a dealership where XV's aren't as popular in sales.

Was the eyesight stuff annoying?
 

Registered
Joined
71 Posts
Thanks SubieDo. I've been watching John's video's. He definitely has some useful tips. I've been contemplating a demo as well so that I could get the S variant like yourself.




Hi Yarpos,

Thank you for that information. Definitely helpful. Very interesting that you managed to get it for 32K. May I ask did you do that under finance? I plan to call several dealerships on the weekend to see what price I can get. As SubieDo said, I might even wait until the new year when they have to sell the '19 models to make room for the '20 models.

I completely agree about not getting any price movement. I think this particular dealership might sell XV's a lot. Hence why I think they don't move the price much. I'm going to try a dealership where XV's aren't as popular in sales.

Was the eyesight stuff annoying?
Hi

No we didnt use any finance.

The "features" of eyesight are a personal thing, it greatly depends on you personal driving style, the types of driving you do and how much help you want from the car. In the end beeping and steering wheel nudging became a pain. We drive mainly country roads and happily use all the road when there is no traffic about, also sometimes having to drive down the centre of narrow roads to avoid rough edges. Eyesight seems more tailored for droning along freeways to help if you arent paying enough attention. On the other side of the coin the adaptive cruise is very clever and teamed with the CVT handles hills pretty smoothly while still in cruise, especially when you consider its just a 2ltr NA car.
 

Registered
2018 XV 2.0iS CVT in Dark Blue
Joined
109 Posts
John Cadogan's video may provide some inspiration for you
We compromised and bought a demo in the end so we could get the S variant that was still within our budget.
Hey Boronia. We looked for S models at dealerships on Carsales.com.au that were advertising demo models at lower prices. One dealership over 100 miles away had 2 S models. We took a punt and drove over to see the car. When we got there, the one we wanted to see was off the floor. It turned out one of the panels had been slightly damaged and was awaiting replacement. The salesman drove us to the Subaru repairers to inspect and test drive it. We were very happy with it. The dealership agreed to replace the damaged panel. Also, it was not clear in their ad that the government and delivery charges were included so we negotiated that the dealer also pay for those and signed a conditional contract that we had to be satisfied with the repair and stamp duty etc would be paid by the dealer.
Just over a week later we took delivery of a car that was in as new condition including tinting and the protection pack for 20% less than the MRSP. So if you're flexible and find a good dealership you could do well. The 2nd hand market price is still more than we paid for it and we're loving it.
The blind spot monitoring and heated leather seats (where we live can get very cold) are great. I do a lot of suburban and highway driving for work with many variable speed limits and police patrols in our region so the adaptive cruise control has been brilliant and really easy to use with 5km increments you can change just by flicking the Set/Resume switch up or down. The only feature I don't like is the Lane Keep Assist that nudges the car back to the centre of the lane if you sway about a bit much. It felt a little like being blown by a crosswind so I've turned that off. A Lane Departure Warning that flashes a message with an audible tone that can be used instead.
The Entertainment/Head Unit system works really well with the phone connected albeit a little slow to respond to the touch screen commands. The voice commands work very well. The 18 inch wheels and extra clearance has been great as there's a lot of gravel roads to lookouts etc in our area that have been fun to use X-Mode for.
The controls on the steering wheel tend to cover the windscreen wiper and driving light control stalks but the S has auto settings and rain sensors so the lights and wipers respond automatically if you keep them set to Auto and not really an issue.
My only advice would be, if you can, get a light color as the dark colours tend to attract heat and show dirt. I really enjoyed the walk through this US dealer does and the Ltd is the S here so it's pretty relevant re most of the features
 

Registered
Joined
15 Posts
Hey Boronia. We looked for S models at dealerships on Carsales.com.au that were advertising demo models at lower prices. One dealership over 100 miles away had 2 S models. We took a punt and drove over to see the car. When we got there, the one we wanted to see was off the floor. It turned out one of the panels had been slightly damaged and was awaiting replacement. The salesman drove us to the Subaru repairers to inspect and test drive it. We were very happy with it. The dealership agreed to replace the damaged panel. Also, it was not clear in their ad that the government and delivery charges were included so we negotiated that the dealer also pay for those and signed a conditional contract that we had to be satisfied with the repair and stamp duty etc would be paid by the dealer.
Just over a week later we took delivery of a car that was in as new condition including tinting and the protection pack for 20% less than the MRSP. So if you're flexible and find a good dealership you could do well. The 2nd hand market price is still more than we paid for it and we're loving it.
The blind spot monitoring and heated leather seats (where we live can get very cold) are great. I do a lot of suburban and highway driving for work with many variable speed limits and police patrols in our region so the adaptive cruise control has been brilliant and really easy to use with 5km increments you can change just by flicking the Set/Resume switch up or down. The only feature I don't like is the Lane Keep Assist that nudges the car back to the centre of the lane if you sway about a bit much. It felt a little like being blown by a crosswind so I've turned that off. A Lane Departure Warning that flashes a message with an audible tone that can be used instead.
The Entertainment/Head Unit system works really well with the phone connected albeit a little slow to respond to the touch screen commands. The voice commands work very well. The 18 inch wheels and extra clearance has been great as there's a lot of gravel roads to lookouts etc in our area that have been fun to use X-Mode for.
The controls on the steering wheel tend to cover the windscreen wiper and driving light control stalks but the S has auto settings and rain sensors so the lights and wipers respond automatically if you keep them set to Auto and not really an issue.
My only advice would be, if you can, get a light color as the dark colours tend to attract heat and show dirt. I really enjoyed the walk through this US dealer does and the Ltd is the S here so it's pretty relevant re most of the features
Thanks subiedo for all that information and suggestions.

I managed to get three dealerships working to get a good price for me. In the end I got $32,100 with mats. So pretty happy with that.

I was wondering about what I should look out when I pick up the car. The dealership had to get one in from another place. I'm a bit concerned about any potential damages that the car has received. I might be a bit paranoid, but I get concerned that they will hide any damage or maybe reset the odometer (is that even possible?). This is because the deal is so good that I wonder about the potential for the car to have something wrong with it.

I know there are consumer laws here in Australia that protect me from a dealership not selling me a brand new car. They have to tell you if it has defects. But you just never know what a dealership is capable of.

I know that I should inspect the car before handing over the money. What things should I look for? Unfortunately I ain't a mechanic so I won't be able to tell anything about the engine itself. The aesthetics and other things (i.e. signals) I can look over.

Again thanks for your help in all of this. I'm chuffed that I managed to get close to $31,500. That first dealer can keep on laughing his head off because I didn't buy anything from him :).

Cheers
 

Registered
2018 XV 2.0iS CVT in Dark Blue
Joined
109 Posts
Thanks subiedo for all that information and suggestions.

I managed to get three dealerships working to get a good price for me. In the end I got $32,100 with mats. So pretty happy with that.

I was wondering about what I should look out when I pick up the car. The dealership had to get one in from another place. I'm a bit concerned about any potential damages that the car has received. I might be a bit paranoid, but I get concerned that they will hide any damage or maybe reset the odometer (is that even possible?). This is because the deal is so good that I wonder about the potential for the car to have something wrong with it.

I know there are consumer laws here in Australia that protect me from a dealership not selling me a brand new car. They have to tell you if it has defects. But you just never know what a dealership is capable of.

I know that I should inspect the car before handing over the money. What things should I look for? Unfortunately I ain't a mechanic so I won't be able to tell anything about the engine itself. The aesthetics and other things (i.e. signals) I can look over.

Again thanks for your help in all of this. I'm chuffed that I managed to get close to $31,500. That first dealer can keep on laughing his head off because I didn't buy anything from him :).

Cheers
Hey great and congratulations!
I'm no expert under the hood either. Everything that has a yellow cap highlights the usual fluid reservoirs owners would normally need to check like radiator coolant, windscreen washer, oil level, brake fluid. They should hand you a delivery checklist for your car completed by one of the techs. You could cross check everything on the list and make sure they're definitely okay/working as you say like the lights, fuel levels, tyres, etc rather than just being hurriedly ticked off the list. It's a longish list. Check over the interior including the boot, the tool kit and the spare. Check the warranty book has been stamped for delivery to you, that you receive both keys, your mats, etc.

Yes apparently it's relatively easy to reset or replace digital odometers however I seriously doubt a NEW car dealership would risk it. You could check the Odometer records across the service book, the delivery docket, your sales contract and the dash display re chronological dates and any anomalies. I vaguely recall reading somewhere that a reset can leave a code a diagnostic tool might pick up. I was looking at used cars for my daughter at the time because some of the 2nd hand dealers had cars with ridiculously low mileage in a condition indicating otherwise. But I digress ...

The one thing I've definitely discovered is it's not unusual for cars to get scratched, scraped or a little panel damage in the yards and the dealerships are keen to clear them with a quick touch up or even hope you don't notice a small scratch or ding. So look hard at the paintwork, bumpers, wheels and for any tyre marks. Do any areas appear resprayed or over-sprayed or poorly cut and polished? Open and close all the doors, the bonnet and boot to satisfy yourself they operate smoothly. As I mentioned previously, the bonnet on the car we wanted had been damaged and was replaced as per the contract dependent upon our satisfaction. It had been repaired beautifully and as new. On delivery there was an authorised Subaru repairer sticker permanently affixed inside the hinged end of the driver's door opening, about level with the bottom of the dashboard.

All I can suggest. Hope it helps and enjoy!
 

Registered
2018 XV 2.0iS CVT in Dark Blue
Joined
109 Posts
Thanks Astrokats. 馃檪馃樇
Aahh yes, the recalls. Our website page for checking the recalls Boronia is https://www.subaru.com.au/recall or its on the pull down list under owners on the Home page but you'll need to enter the VIN. If you bring your Smart phone you can check on it really quickly while you're there. We don't seem to have all the Head/Infotainment Unit issues our US kin have and I've set mine to auto update but my 2018-19 model had one recall being the ignition coil which in my case was just a quick reprogramming that took less than a half hour. Another potential one could be the PCV valve and you could ask the dealer to show you this. You'll find information about it here https://www.subaruxvforum.com/threads/two-new-recalls-nothing-mailed-yet-posted-10-17-19.176026/#post-2039416 The faulty valves have a pink ring and the good ones have a blue ring. If any other recalls apply to yours they'll come up on the website recall list. Don't let the recalls put you off. Subaru Australia seems very keen to recall anything perceived as potential issues and keep us happy campers :D
 

Registered
Joined
15 Posts
Hey great and congratulations!
I'm no expert under the hood either. Everything that has a yellow cap highlights the usual fluid reservoirs owners would normally need to check like radiator coolant, windscreen washer, oil level, brake fluid. They should hand you a delivery checklist for your car completed by one of the techs. You could cross check everything on the list and make sure they're definitely okay/working as you say like the lights, fuel levels, tyres, etc rather than just being hurriedly ticked off the list. It's a longish list. Check over the interior including the boot, the tool kit and the spare. Check the warranty book has been stamped for delivery to you, that you receive both keys, your mats, etc.

Yes apparently it's relatively easy to reset or replace digital odometers however I seriously doubt a NEW car dealership would risk it. You could check the Odometer records across the service book, the delivery docket, your sales contract and the dash display re chronological dates and any anomalies. I vaguely recall reading somewhere that a reset can leave a code a diagnostic tool might pick up. I was looking at used cars for my daughter at the time because some of the 2nd hand dealers had cars with ridiculously low mileage in a condition indicating otherwise. But I digress ...

The one thing I've definitely discovered is it's not unusual for cars to get scratched, scraped or a little panel damage in the yards and the dealerships are keen to clear them with a quick touch up or even hope you don't notice a small scratch or ding. So look hard at the paintwork, bumpers, wheels and for any tyre marks. Do any areas appear resprayed or over-sprayed or poorly cut and polished? Open and close all the doors, the bonnet and boot to satisfy yourself they operate smoothly. As I mentioned previously, the bonnet on the car we wanted had been damaged and was replaced as per the contract dependent upon our satisfaction. It had been repaired beautifully and as new. On delivery there was an authorised Subaru repairer sticker permanently affixed inside the hinged end of the driver's door opening, about level with the bottom of the dashboard.

All I can suggest. Hope it helps and enjoy!
Thank you so much for those suggestions subiedo! Really appreciate it and to the others who posted below you!

I have a final question: Should I purchase any add ons like paint protection and fabric protection? I know its a rip off but I'm so unsure! More specifically, they want to use the perfexion brand (paint, fabric, vinyl).

Thank you again
 

Registered
2018 XV 2.0iS CVT in Dark Blue
Joined
109 Posts
Personally Boronia, I dont think it's worth the money charged.
If you're really concerned about the interior or have children, buy products you can apply yourself pretty cheaply like Scotchguard Fabric and Upholstery Protector for cloth trim. You only have to spray it once when the car is new and it will last for years. Or leather cleaners for 'leather' trim.
Our car isn't garaged so I lovingly hand wash it and every few washes or when the water begins to stop beading, I finish it off with Turtle Wax Wash and Dry Spray Wax which is pretty quick and easy to use. I use a couple good quality microfibre towels for drying. I find it very meditative and satisfying.
If washing the car yourself isn't for you then don't go to those drive thru car washes at the petrol stations which will scratch paintwork. Go instead to a contactless car wash where pressure sprayers and fresh drying cloths are used. Pay a little extra for the wash and wax.
 

Registered
Joined
15 Posts
Personally Boronia, I dont think it's worth the money charged.
If you're really concerned about the interior or have children, buy products you can apply yourself pretty cheaply like Scotchguard Fabric and Upholstery Protector for cloth trim. You only have to spray it once when the car is new and it will last for years. Or leather cleaners for 'leather' trim.
Our car isn't garaged so I lovingly hand wash it and every few washes or when the water begins to stop beading, I finish it off with Turtle Wax Wash and Dry Spray Wax which is pretty quick and easy to use. I use a couple good quality microfibre towels for drying. I find it very meditative and satisfying.
If washing the car yourself isn't for you then don't go to those drive thru car washes at the petrol stations which will scratch paintwork. Go instead to a contactless car wash where pressure sprayers and fresh drying cloths are used. Pay a little extra for the wash and wax.
Thanks SubieDo.

Good tips there.

I've been browsing this forum looking at what others say about paint protection. Seems like a mixed bag to be honest. If I do get paint protection it definitely won't be through the dealership. They want $1590 for it! What a farce.

Cheers
 
41 - 60 of 74 Posts
Top