My parents recently purchased a 2020 Crosstrek Limited that was a CPO car with an extended warranty. They don't drive many miles, and most of the mileage is 2-3 mile short trips. Recently, they went 4 or 5 days without driving the car, and when they went to use it the battery was dead.
The Subaru dealer came, charged the battery, and said that nothing was wrong with the car. Then he told them something that seems strange to me. He said that there was some motor (?) involved, and they needed to start the car up every day to prevent the battery from going dead. Unfortunately, they aren't very knowledgeable, and didn't ask any further questions or for a more clear explanation of what the problem was.
I know that there are systems in most cars now that will slowly drain the battery when the car is parked, but the need to start the car up daily is clearly excessive, and would indicate to me that there is something wrong. The battery in a 2020 car should still be in good condition.
Has anyone else experienced similar problems? Should I insist on a more comprehensive diagnostic from the dealer?
The Subaru dealer came, charged the battery, and said that nothing was wrong with the car. Then he told them something that seems strange to me. He said that there was some motor (?) involved, and they needed to start the car up every day to prevent the battery from going dead. Unfortunately, they aren't very knowledgeable, and didn't ask any further questions or for a more clear explanation of what the problem was.
I know that there are systems in most cars now that will slowly drain the battery when the car is parked, but the need to start the car up daily is clearly excessive, and would indicate to me that there is something wrong. The battery in a 2020 car should still be in good condition.
Has anyone else experienced similar problems? Should I insist on a more comprehensive diagnostic from the dealer?
