I have no idea who filed this. I did a search on recalls and I found a page that had two recalls on 2024 Crosstrek and seven complaints. So I followed the link and found the complaint that I screenshot and posted
Do you realize how many have been sold?
Back to your point. What you see is pretty typical of most cars I have driven with LED lights. Sharp cutoff, beams seem low, etc.
I can't say that the Crosstrek is the same as my Impreza RS but outside of the Crosstrek being about 3 inches higher I figure the same body, light packages, etc., make it relative.
When lows are on with shutter type leds the beam when level is not much higher than about the height of the headlights when level, this is pretty much consistent across most cars with LEDs. This puts the beam about trunk high on the car in front of you.
How does this compare with my 2015 Impreza without LEDs? As far as I was concern that Impreza was dim on either beam until one light burned out and I replaced with the best halogen that was DOT approved and was about the best lights I have seen for midrange distances. Either my 2014 Audi or my Impreza RS beats it on distance.
The only fix I see is if there is a way of replacing with a non shutter type light but that probably would cause issues when following other vehicles or raising the shutter and dim the beam itself. I doubt a dealer will tinker with a shutter position if that is even possible. That probably would violate regulations
For me I just use the fog lights and the auto highbeams. My Audi has auto level and an additional set of automatic lights that project at an angle for corners but still has the sharp led cutoffs. In fog mode the LEDs dim and the side lights brighten and two very bright LEDs in the back turn on. When high beams turn on the LEDs are back to bright, the side lights to normal and the back lights are turned off.
